FAQ
Questions, answered.

Getting started
You answer a short online intake from home. A licensed provider from LocumTele reviews it, usually within 24 to 48 hours, and decides whether treatment is appropriate. You can message your provider with questions.
Providers & prescriptions
A licensed nurse practitioner or physician assistant from LocumTele, licensed in your state, reviews your intake and decides whether a prescription is appropriate. If prescribed, your medication is dispensed by VSDH, a state-licensed pharmacy, and shipped to you discreetly.
Pricing & billing
You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
Shipping
Available in 47 states + DC. We do not currently serve patients in Alaska, Mississippi or New Jersey, U.S. territories, or APO/FPO addresses. See our State availability page for the full list.
Privacy & safety
Your information is kept private and never sold. Visits happen through a secure telehealth platform. Your licensed provider reviews your intake before any prescription is issued.
Feel like yourself again.
No charge until a licensed provider approves treatment.
Not approved = not charged, and nothing ships.